Call Center Agent  
AB Marketing Solutions   More jobs from this company

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Job Title:   Call Center Agent
Category:   Client Services
Total Positions:   5
Job Location:   Lahore
Gender:   No Preference
Minimum Education:   Intermediate/A-Level
Career Level:   Entry Level
Minimum Experience:   Fresh1 Year
Salary Range:   PKR 20,000 to 45,000 per Month
Apply By:   Jun 18, 2022
     
     
 
Job Description:

We are hiring a Calling agent for our growing eCommerce agency Must be fluent in English with the following qualities 

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Company Information
 
Company Name:  AB Marketing Solutions
Company Description:
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