Customer Service Officer  
Arimu SMC Private Ltd (ARIMU Group)   More jobs from this company

  Email this job
Job Details Back to Job Listing
 
Job Title:   Customer Service Officer
Category:   Client Services
Total Positions:   1
Job Location:   Lahore
Gender:   No Preference
Minimum Education:   Matriculation
Career Level:   Experienced Professional
Minimum Experience:   Less than 1 Year
Salary Range:   PKR 20,000 to 25,000 per Month
Apply By:   Feb 26, 2022
     
     
 
Job Description:

We are looking for an enthusiastic and well-versed Male or Female Customer Service Officer. He must be able to communicate about  products or services over the phone as well as dealing with complaints and doubts of Clients & should be willing to work in rotational shifts a per requirements

The candidate should have the following skills:

  • Handle inbound and outbound calls.
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievance to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
  • Coordination between Customers and internal departments
  • Handle customer queries on social media, website, email and phone
  • Follow-ups
  • And other assignment, if required

Company Information
 
Company Name:  Arimu SMC Private Ltd (ARIMU Group)
Company Description:
.

Copyright 2022, Institute of Business Management. All Rights Reserved