Customer Service Representative  
Maxon Soft   More jobs from this company

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Job Title:   Customer Service Representative
Category:   Client Services
Total Positions:   2
Job Location:   Lahore
Gender:   Male
Minimum Education:   Bachelors
Career Level:   Experienced Professional
Minimum Experience:   2 Years
Salary Range:   PKR 25,000 to 35,000 per Month
Apply By:   Dec 15, 2019
     
     
 
Job Description:
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Required Skills:
Customer Service Management,Customer Service Representatives,Customer Service Excellence standard,Commitment to Customer Service

Company Information
 
Company Name:  Maxon Soft
Company Description:
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