Assistant Manager HR / Admin  
Global Customer Care (Pvt.) Ltd.   More jobs from this company

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Job Title:   Assistant Manager HR / Admin
Category:   Human Resource
Total Positions:   1
Job Location:   Lahore
Gender:   No Preference
Minimum Education:   Masters
Career Level:   Experienced Professional
Minimum Experience:   3 Years5 Years
Salary Range:   PKR 50,000 to 60,000 per Month
Apply By:   Dec 15, 2019
Job Description:


  • To support the implementation of HR Policies and Procedures and provide feedback to the Group Head of HR & Admin.
  • Carry out the whole recruitment & selection process aligned with the workforce demand
  • Implementation and monitoring of Annual Performance Management Process
  • HR Administration - 
  • Onboarding, employee leaves, probation evaluations, resignations, final settlements etc. / Maintaining accurate employee records
  • Develop and Maintain Relevant HR Reports such as Attendance Reports / Recruitment Reports and Turnover Reports
  • Payroll processing including incentives, EOBI, P. Fund, Tax and reporting
  • Dealing with health and life insurances
  • Employee Relations – Supporting Managers in identifying and resolving workplace issues / Dealing with Disciplinary issues
  • Develop an understanding of the business to ensure that HR strategy and services are aligned with the business needs.
  • Meet with managers and employees on a regular basis to develop effective relationships and understand the challenges affecting managers and employees.


  • Managing people: Housekeeping and office assistant
  • Purchasing: Office stationary, housekeeping & kitchen items for all branches then centrally moving to respective locations
  • Ticketing & Room Reservation
  • Printing: Letter heads, manual receipts, visiting cards, promotional material etc.
  • Utility bills management (local)
  • Coordination with plaza management (local; for civil work, electrician, carpenter etc.)
  • Petty cash management (for daily office expenses at head office)

Required Skills:
Disciplinary & Grievance Procedures,Employee Relations,Microsoft Office,Resilience,recruitment,Analytical Skills

Company Information
Company Name:  Global Customer Care (Pvt.) Ltd.
Company Description:
A company providing Customer Care Services on behalf of many internationally reputed mobile phone manufacturers. Our aim is to provide superior customer care, achieve highest level of customer satisfaction and build customer loyalty. We use a customer focused approach while handling the queries, complaints and claims of our customers.

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