Intern - Customer Service Administrator  
Digital Conversion Media   More jobs from this company

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Job Title:   Intern - Customer Service Administrator
Category:   Intern
Total Positions:   6
Job Location:   Lahore
Gender:   No Preference
Minimum Education:   Bachelors
Career Level:   Intern/Student
Minimum Experience:   FreshFresh
Salary Range:   PKR 10,000 to 15,000 per Month
Apply By:   Dec 15, 2019
     
     
 
Job Description:

We seek an enthusiastic, energetic self-starter for the position of Business Administration. Candidates will develop broad skills to support personal growth and organizational success.

You must be flexible and excited about working in a fast paced, high performance company; The overall focus of the position is to assure the needs of the team are met. Close attention to detail along with the ability to prioritize, multi-task and flourish in a fast-paced environment is a necessity.

The successful employee is motivated, dedicated, and constantly working to deliver a great experience for our customers.

Role Description *

  • To ensure smooth operations related to matters with all the administrative tasks
  • Interact and interface with customers via emails
  • Individual will handle day to day customer issues, provide solutions, and escalate as necessary
  • Analysis of complex issues, provide detailed problem descriptions and coordinating with development
  • Focus on improving customer satisfaction
  • Work with team leads to adhere and improve support processes
  • Provide additional, valued added services to our customers
  • Work with various team members to resolve the issue reported
  • Other duties and projects as assigned
  • Developing, reviewing, and improving administrative systems, policies, and procedures.

Who You Are:

  • Trustworthy, reliable, hard-working, and willing to learn on the go
  • Excellent verbal and written communication skills
  • Strong attention to detail and excellent follow-through skills
  • Creative problem-solver
  • Ability to multi-task and remain organized in a fast paced environment
  • Ability to work in a confidential environment with limited supervision
  • Bachelor Degree In Business Administration

What the candidate will learn/gain from this experience 

  • Get a chance to build great relationships with different department and heads of teams.
  • Experience in international & executive professional correspondence
  • Learn to work within budgets and time constraints
  • Develop communication skills in a professional setting
  • This is a great opportunity to learn how to assist and manage the day to day operations of an organization
  • Potential to have an impact in international business.
  • Growth opportunities and option to have a permanent role.

Required Skills:
Critical Thinking,Problem Analysis,Communicaitons

Company Information
 
Company Name:  Digital Conversion Media
Company Description:
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